Landlord and tenant disputes

How it works

The Residential Tenancy Dispute Resolution Service (RTDRS) is a fast, inexpensive, less-formal way to settle disputes between landlords and tenants.

The RTDRS is a tribunal that gives landlords and tenants a way to settle issues without going to court.

Landlords and tenants may apply for a hearing. The application fee is $75. Low-income Albertans may ask to have the application fee reduced or waived.

The RTDRS may accept Residential Tenancies Act applications of up to $50,000.

The party filing the application is called the applicant. The other party to the dispute is called the respondent.

The RTDRS will set a date, time and place for the hearing. The applicant will notify the respondent of the hearing by serving documents.

A Tenancy Dispute Officer will conduct the hearing, make a decision and issue a binding order that is filed at court.

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